{"id":48057,"date":"2025-10-08T10:40:08","date_gmt":"2025-10-08T10:40:08","guid":{"rendered":"https:\/\/demos.sartimsolutions.com\/crafters\/?page_id=48057"},"modified":"2025-10-08T10:41:41","modified_gmt":"2025-10-08T10:41:41","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/demos.sartimsolutions.com\/crafters\/shipping-returns\/","title":{"rendered":"SHIPPING &#038; RETURNS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"48057\" class=\"elementor elementor-48057\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bd1db47 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"3bd1db47\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39266456 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"39266456\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20435880 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"20435880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"82\" data-end=\"108\"><strong data-start=\"86\" data-end=\"108\">SHIPPING &amp; RETURNS<\/strong><\/h4><p data-start=\"262\" data-end=\"519\">We strive to process and ship all orders as quickly as possible. Shipping times may vary depending on your location and the product availability. Shipping costs will be calculated at checkout based on your location and the weight of the items in your order.<\/p><p data-start=\"521\" data-end=\"549\"><strong data-start=\"521\" data-end=\"549\">Estimated Delivery Time:<\/strong><\/p><ul data-start=\"550\" data-end=\"716\"><li data-start=\"550\" data-end=\"627\"><p data-start=\"552\" data-end=\"627\"><strong data-start=\"552\" data-end=\"573\">Domestic Shipping<\/strong>: Typically 3-7 business days (depending on location).<\/p><\/li><li data-start=\"628\" data-end=\"716\"><p data-start=\"630\" data-end=\"716\"><strong data-start=\"630\" data-end=\"656\">International Shipping<\/strong>: Varies based on destination; typically 7-14 business days.<\/p><\/li><\/ul><p data-start=\"718\" data-end=\"817\"><strong data-start=\"718\" data-end=\"739\">Shipping Carrier:<\/strong><br data-start=\"739\" data-end=\"742\" \/>We use trusted carriers like UPS, FedEx, and USPS to deliver your products.<\/p><h5 data-start=\"824\" data-end=\"845\"><strong data-start=\"828\" data-end=\"845\">RETURN POLICY<\/strong><\/h5><p data-start=\"847\" data-end=\"899\">All returns are subject to the following conditions:<\/p><ul data-start=\"901\" data-end=\"1656\"><li data-start=\"901\" data-end=\"1003\"><p data-start=\"903\" data-end=\"1003\"><strong data-start=\"903\" data-end=\"923\">Return Timeframe<\/strong>: You have <strong data-start=\"934\" data-end=\"944\">7 days<\/strong> from the date of receiving your order to request a return.<\/p><\/li><li data-start=\"1004\" data-end=\"1147\"><p data-start=\"1006\" data-end=\"1147\"><strong data-start=\"1006\" data-end=\"1031\">Condition of Products<\/strong>: Products must be in <strong data-start=\"1053\" data-end=\"1063\">unused<\/strong> and <strong data-start=\"1068\" data-end=\"1080\">unwashed<\/strong> condition with all original tags intact to be eligible for return.<\/p><\/li><li data-start=\"1148\" data-end=\"1329\"><p data-start=\"1150\" data-end=\"1329\"><strong data-start=\"1150\" data-end=\"1168\">Return Request<\/strong>: All returns must be <strong data-start=\"1190\" data-end=\"1206\">pre-approved<\/strong> by our customer service team. Please contact us at <strong data-start=\"1258\" data-end=\"1289\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1260\" data-end=\"1287\">support@demos.sartimsolutions.com<\/a><\/strong> for a Return Authorization (RA) number.<\/p><\/li><li data-start=\"1330\" data-end=\"1470\"><p data-start=\"1332\" data-end=\"1470\"><strong data-start=\"1332\" data-end=\"1351\">Restocking Fees<\/strong>: Returns may be subject to a restocking fee of up to <strong data-start=\"1405\" data-end=\"1412\">20%<\/strong> depending on the product condition and reason for return.<\/p><\/li><li data-start=\"1471\" data-end=\"1656\"><p data-start=\"1473\" data-end=\"1656\"><strong data-start=\"1473\" data-end=\"1498\">Return Shipping Costs<\/strong>: The customer is responsible for the cost of return shipping unless the return is due to an error by <strong data-start=\"1600\" data-end=\"1620\">Crafters Apparel<\/strong> (e.g., incorrect or damaged items).<\/p><\/li><\/ul><p data-start=\"1658\" data-end=\"1683\"><strong data-start=\"1658\" data-end=\"1683\">Non-Returnable Items:<\/strong><\/p><ul data-start=\"1684\" data-end=\"1860\"><li data-start=\"1684\" data-end=\"1761\"><p data-start=\"1686\" data-end=\"1761\">Products that are <strong data-start=\"1704\" data-end=\"1732\">worn, washed, or printed<\/strong> are not eligible for return.<\/p><\/li><li data-start=\"1762\" data-end=\"1860\"><p data-start=\"1764\" data-end=\"1860\"><strong data-start=\"1764\" data-end=\"1779\">Custom-made<\/strong> or <strong data-start=\"1783\" data-end=\"1801\">Special Orders<\/strong> (SMU products) are not returnable under any circumstances.<\/p><\/li><\/ul><h5 data-start=\"1867\" data-end=\"1898\"><strong data-start=\"1871\" data-end=\"1896\">DEFECTIVE MERCHANDISE<\/strong><\/h5><p data-start=\"1899\" data-end=\"2144\">If you receive defective merchandise, please contact <strong data-start=\"1952\" data-end=\"1972\">Crafters Apparel<\/strong> customer service at <strong data-start=\"1993\" data-end=\"2024\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1995\" data-end=\"2022\">support@demos.sartimsolutions.com<\/a><\/strong> within <strong data-start=\"2032\" data-end=\"2042\">7 days<\/strong> of receipt. We will review your claim and process a replacement or refund depending on the situation.<\/p><h5 data-start=\"2151\" data-end=\"2170\"><strong data-start=\"2155\" data-end=\"2168\">EXCHANGES<\/strong><\/h5><p data-start=\"2171\" data-end=\"2356\">Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item following the return process and place a new order for the desired product.<\/p><h5 data-start=\"2363\" data-end=\"2380\"><strong data-start=\"2367\" data-end=\"2378\">REFUNDS<\/strong><\/h5><p data-start=\"2381\" data-end=\"2642\">Upon receipt and inspection of the returned product, we will issue a refund to the original payment method, excluding any shipping fees or restocking charges. Refunds may take <strong data-start=\"2557\" data-end=\"2579\">5-10 business days<\/strong> to appear in your account, depending on your payment provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; RETURNS We strive to process and ship all orders as quickly as possible. Shipping times may vary depending on your location and the product availability. Shipping costs will&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-48057","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/pages\/48057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/comments?post=48057"}],"version-history":[{"count":4,"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/pages\/48057\/revisions"}],"predecessor-version":[{"id":48061,"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/pages\/48057\/revisions\/48061"}],"wp:attachment":[{"href":"https:\/\/demos.sartimsolutions.com\/crafters\/wp-json\/wp\/v2\/media?parent=48057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}