Reasons to work with NASL
We know your time is incredibly precious. That’s why we’ve not provided an exhaustive list on why Kindertons are the right fit for your business. Here are just a few of the benefits in partnering with us…
Work With Trusted Partner
- UK’s third largest Credit Hire Operator
- Nearly 30 years’ experience in the sector
- Market-leading service provider of full accident management, insurance and mobility solutions.
What you should not do if you face an accident?
- Fully white-labelled service designed to protect, strengthen and promote your brand
- Multiple award wins and shortlistings
- Comprehensive training for all claims staff
- Specialist claims teams for niche, taxi and commercial vehicles
Transparent Customer Experience Tracking
- Significant investment in our Voice of the Customer strategy
- Delivered by Rant & Rave
- Industry-leading Net Promoter Score rating
- Independent measurement
- Service we give is the only way to impact the results
Quality & Guaranteed Repairs
- 200+ fully approved repairers in our network
- BS10125 accredited (or hold at least one manufacturer’s approval)
- Genuine manufacturer approved parts used Three-year repair guarantee (or balance of manufacturer’s warranty)
Access To An Extensive Range Of Credit Hire Vehicles
- In-house fleet with almost 5,000* vehicles
- Wide and diverse range available
- From cars and motorbikes to LCVs and dual-control vehicles
- UK’s largest credit hire taxi fleet * Fleet numbers will fluctuate.
Full Nation-wide Coverage
- 11 transport depots throughout the UK Includes Scotland and Northern Ireland Sunday deliveries also available (subject to availability) through our central Atherstone depot
Innovative Insurance Policies
Bespoke and meaningful management information delivered through our dedicated online portal, including daily reports for referrals and conversion.
Omni-Channel Communication Strategy
Choice of communication methods to suit the customer: Call, Text, Email, Live chat, Customer document portal.