(021) 111 786 747
contact@universalexpress.com
About Us
Why Opt for Universal Express?
Over 5 million satisfied customers!
We are dedicated to delivering precise and top-notch services, supported by cutting-edge
infrastructure and systems. Our committed teams of professionals work collaboratively to uphold
the values that our parent company FRG (Fazal e Rabbi) stands for.
Our Core Values
Integrity
Committed to honesty, Universal Travel values integrity as the cornerstone in delivering various services to our customers.
Customer-Centric
As a dedicated team, we strive to provide exceptional customer service, upholding high standards and values.
Results-Driven
Emphasizing reliability and quality management, Universal Travel is dedicated to achieving optimal results for our clients.
Collaboration
Sincerity and professionalism define the Universal Travel team, fostering accountability and dedication to mutual success.
Excellence
Quality, reliability, and excellence characterize the Universal Travel experience, placing customer satisfaction at the forefront. Continuous analysis and strategic refinement ensure we meet customer demands and uphold our stellar reputation.
About FRG
The Fazale Rabbi Groups is a large consortium of campnies that provide comprhensive
Travel,Aviation,Transportation as well as Real Estate Service.The group was established in 1997
with intensive passion and a dream to provide authentic and unforgettable travel experience and
it's unprecedented growth with in a short span of time has allowed it to become a multi-indutry
corporation with 14 different campanies under it's name .Each Holding a special significance all
the campanies under the FRG umbrella have confoimes thier commitment to integrating
experience and experties to bring great industry-focused solutions.and have paved thier way to
hold a unique position in the local and international marketplace. it is perhaps the entrepreneurial
heritage,extensive passion and unparalleled expertise that have steered it towards immense
success and a great reputation.
Today the FRG operates in Pakistan & Middle East, and Comprises of ouver 1,200+ employees
and professionals spread througout. with a consistent record of overall excellence in every
aspect,FRG has been recognized nationaly and internationally,and has received numerous
awards for its contribution.
VISION
FRG's objective is to become a worldwide leader in the travel and aviation business services.
MISSION
FRG aims to deliver overall satisfaction to its travellers and clients by fulfilling thier requirement and needs with the highest level of quality,customer care and values
VALUES
INTEGRITY, TRANSPARENCY, TRUST, COMPETENCE, LEADERSHIP, PASSION
Collaboration
Sincerity and professionalism define the Universal Travel team, fostering accountability and dedication to mutual success.
Excellence
Quality, reliability, and excellence characterize the Universal Travel experience, placing customer satisfaction at the forefront. Continuous analysis and strategic refinement ensure we meet customer demands and uphold our stellar reputation.
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